Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

CTRL+Shift+P to open Private Window not working.

more options

Windows 11 23H2 - Firefox 131.0.3

I use firefox on laptop with a usb keyboard, On the laptop CTRL+Shift+P using Left CTRL+Shift+P and Right CTRL+Shift+P works as intended and opens a private window.

However on the usb keyboard using the Left CTRL+Shift+P doesn't work to open a private window while the Right CTRL+Shift+P works normally.

After a bit of trial and error i worked out the issue with the usb keyboard is the left CTRL key. It works for other shortcuts such as CTRL P but just not for the new private window command.

I tried loading firefox in troubleshoot mode to see if this was an addon issue, still no good. Tried 2 different keyboards from the one i use daily just to see what would happen and still the same issue.

Any suggestions? im at a loss.

Windows 11 23H2 - Firefox 131.0.3 I use firefox on laptop with a usb keyboard, On the laptop CTRL+Shift+P using Left CTRL+Shift+P and Right CTRL+Shift+P works as intended and opens a private window. However on the usb keyboard using the Left CTRL+Shift+P doesn't work to open a private window while the Right CTRL+Shift+P works normally. After a bit of trial and error i worked out the issue with the usb keyboard is the left CTRL key. It works for other shortcuts such as CTRL P but just not for the new private window command. I tried loading firefox in troubleshoot mode to see if this was an addon issue, still no good. Tried 2 different keyboards from the one i use daily just to see what would happen and still the same issue. Any suggestions? im at a loss.

All Replies (1)

more options

Sounds like bad keyboard is the problem here. Have you tried another working USB keyboard to check this problem.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.