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Connection to my RBC account developed problems a few days ago.

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  • Last reply by pb29

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A few days ago, I noticed erratic behavior in Firefox while connected to my RBC account. As an example, I can't login to RBC without problems, but several links on subsequent pages won't load. Also, when I hit the exit button to sign out, the process fails. RBC tells me that in recent weeks they made changes on their end to some security aspects of their site. I have no problems accessing that site in safari, but Firefox is my preferred browser. I'm hoping this is something Mozilla can look into. I doubt that I'm the only one having a problem.

A few days ago, I noticed erratic behavior in Firefox while connected to my RBC account. As an example, I can't login to RBC without problems, but several links on subsequent pages won't load. Also, when I hit the exit button to sign out, the process fails. RBC tells me that in recent weeks they made changes on their end to some security aspects of their site. I have no problems accessing that site in safari, but Firefox is my preferred browser. I'm hoping this is something Mozilla can look into. I doubt that I'm the only one having a problem.

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Some Financial or sensitive sites require a verified browser to login to access their database and if this is one of them then you need to use their approved browser to access those sites. There's nothing much Firefox browser user help forum can do when such sites require this kinda access.

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Thanks, Mark. I just noticed that I have a typo in my description of the problem. Might not make much difference in your reply, but it should have said I can login to RBC without problems. This is the browser I've been using with RBC for a long time. Maybe verification is what got affected by their security changes.

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