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Address Book

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  • Last reply by Matt

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I'm trying to add a new contact. After adding First and Last Names, I copy the email address from a list and paste it into the email address box but when I try to Save, the email address box is bounded in red and nothing will save. However, if I manually type the email address letter by letter, it does save. I have many new contacts to add and doing it manually instead of copying and pasting will take a long time.

I'm trying to add a new contact. After adding First and Last Names, I copy the email address from a list and paste it into the email address box but when I try to Save, the email address box is bounded in red and nothing will save. However, if I manually type the email address letter by letter, it does save. I have many new contacts to add and doing it manually instead of copying and pasting will take a long time.

Modified by Bill Casey

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Just a guess, but I would say when you select the address you also include a blank space before it which in the address book will fail verification as an email address. But as I said, it is only a guess.

You could try selecting the address to copy by double clicking as that selects without including any spaces that can occur when you drag with our mouse.

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