can’t log in because there is no name attached to an email account
Hi!
So we use thunderbird in the board of out student association and I was chosen as the board member responsible for culture this year. The previous person responsible for this has deleted/logged out of the ”culture” email. Now neither of us can log in, even though the password and other settings are most likely correct. What should I do? I feel like the problem is the fact that there is no name connected to the account at the moment, but I am not sure.
Thanks in advance!
All Replies (1)
What do you mean the "name"? If the email account exists on the server, you need to know the server settings, the username and the password. Is the username part that's missing?
You do certainly need to know that because it's what the server uses to identify that particular account. The password is then used to authenticate, but you cannot log into an account for which you don't know the username.
The username is usually the same as the email address or the part preceding the '@', though, so not sure I understand the problem…
Modified by DavidGG
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