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Why does my computer restart whenever I click on Firefox?

  • 1 reply
  • 11 have this problem
  • 1 view
  • Last reply by Moses

AnonymousUser
AnonymousUser
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I'm having a problem sort of like the one above except without the blue screen of death. Whenever I click on Firefox, my computer will restart itself. I've tried uninstalling, by deleting from the C drive because I couldn't go through the control panel, and it still wouldn't work. I've even tried renaming firefox.exe to firefox3.exe and nothing is working.

I would really love to figure this out because I cannot stand Internet Explorer.

This happened

Every time Firefox opened

Today

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)

I'm having a problem sort of like the one above except without the blue screen of death. Whenever I click on Firefox, my computer will restart itself. I've tried uninstalling, by deleting from the C drive because I couldn't go through the control panel, and it still wouldn't work. I've even tried renaming firefox.exe to firefox3.exe and nothing is working. I would really love to figure this out because I cannot stand Internet Explorer. == This happened == Every time Firefox opened == Today == == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)

All Replies (1)

Moses
Moses
  • Moderator
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Have you tried starting Firefox in Diagnose Firefox issues using Troubleshoot Mode then clicking on "Disable All Addons" from the box that pops up when starting Firefox in Safe Mode?