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unable to open page from buttons within firefox IE whereasothers explorers can

  • 2 replies
  • 0 have this problem
  • 20 views
  • Last reply by Chris Ilias

AnonymousUser
AnonymousUser
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In the firefox opened page when button for opening new sight within the page is clicked there is no effect and the page does not open wheras in inetrnet explorer same page can be opened please advice. For example in fire fox opened page when submitting information there is no change and the new page does not open.

This happened

Every time Firefox opened

== after updating firefox

In the firefox opened page when button for opening new sight within the page is clicked there is no effect and the page does not open wheras in inetrnet explorer same page can be opened please advice. For example in fire fox opened page when submitting information there is no change and the new page does not open. == This happened == Every time Firefox opened == after updating firefox

All Replies (2)

Chris Ilias
Chris Ilias
  • Moderator
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Does this happen on all sites, or a specific one? If a specific one, could you provide us with the address, so we can test it?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")