We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot access itunes but can access all other sites

  • 1 reply
  • 11 have this problem
  • 3 views
  • Last reply by cor-el

mikehole
mikehole
more options

I cannot access itunes store but have no other issues with other sites. I've made no changes to settings or installed any other software or hardware. In short, overnight my itunes store connection was refused and apple tech cannot help.

I cannot access itunes store but have no other issues with other sites. I've made no changes to settings or installed any other software or hardware. In short, overnight my itunes store connection was refused and apple tech cannot help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

Your above posted system details show outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.0 r45
  2. Java Plug-in 1.5.0_03 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.