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I can't locate downloaded files, if indeed, they were saved to the downloaded files location

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  • 20 have this problem
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  • Last reply by cor-el

papa77632
papa77632
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When I download a file everything is okay except I can't locate where the file ended up. It doesn't go to the designated folder on my computer.

When I download a file everything is okay except I can't locate where the file ended up. It doesn't go to the designated folder on my computer.

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cor-el
cor-el
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  • Top 10 Contributor
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If you remember download (Tools > Options > Privacy > History: [X] "Remember download history") then you can right click a file in the Download Manager (Tools > Downloads) and click "Open Containing folder".
If that item is grayed then the file isn't (anymore) in that location and in that case it may have been removed by anti-virus or cleanup software and you need to check in those programs if there is a log about that and adjust the settings.

See also http://kb.mozillazine.org/Unable_to_save_or_download_files