We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The download of Firefox 3.6.9 paused

  • 1 reply
  • 22 have this problem
  • 17 views
  • Last reply by cor-el

jparker
jparker
more options

Firefox has always updated automatically for me when the browser opens, as indicated in the settings. I have not had an update since 3.6.8, although version 3.6.9 dates from Sept. 2010. One of the drop-down tabs under "Help" indicates "Resume Downloading Firefox 3.6.9", but when I open this field the download does not continue. Please advise. Thank you.

Firefox has always updated automatically for me when the browser opens, as indicated in the settings. I have not had an update since 3.6.8, although version 3.6.9 dates from Sept. 2010. One of the drop-down tabs under "Help" indicates "Resume Downloading Firefox 3.6.9", but when I open this field the download does not continue. Please advise. Thank you.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder: 

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)

C:\Program Files\Mozilla Firefox\updates