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Sometimes the pages don't start properly (means with bars instead of text, you can't enter any data etc.). Is that a known problem and will it be resolved?

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  • Last reply by cor-el

Elafonisi
Elafonisi
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Since I work with Mac Os X 10.6.4 and firefox 3.6.12 I daily have a problem with firefox I never knew before. I'm working with the newest Mac and the newest firebox browser, so could it be that they aren't compatible?

I'd love to send a screenshot of how it looks when it happens. It's not a crash/closing of the site, so I can't mail any crash ID.

It's just a messed up site, with only partial texts or nothing but bars / lines where the text should be. Into a search-window you can't enter any letters, they won't show. So it's just not possible to work with the opened site and I close firefox and open Safari instead (which never creates similar problems). But Safari is slower and thus I'd prefer to work mainly with firefox, as I did for many years without any problem.

Since I work with Mac Os X 10.6.4 and firefox 3.6.12 I daily have a problem with firefox I never knew before. I'm working with the newest Mac and the newest firebox browser, so could it be that they aren't compatible? I'd love to send a screenshot of how it looks when it happens. It's not a crash/closing of the site, so I can't mail any crash ID. It's just a messed up site, with only partial texts or nothing but bars / lines where the text should be. Into a search-window you can't enter any letters, they won't show. So it's just not possible to work with the opened site and I close firefox and open Safari instead (which never creates similar problems). But Safari is slower and thus I'd prefer to work mainly with firefox, as I did for many years without any problem.

All Replies (1)

cor-el
cor-el
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  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")