Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot get new install of Firefox to use the old profile. It started a new profile in the same folder

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

Harvey57
Harvey57
more options
  1. Question

I cannot get new install of Firefox to use the old profile. It started a new profile in the same folder . Both profiles end with .default. When I run profile manager, it just shows 'default' (highlighted). It does NOT show the two profiles that are in the folder.

# Question I cannot get new install of Firefox to use the old profile. It started a new profile in the same folder . Both profiles end with .default. When I run profile manager, it just shows 'default' (highlighted). It does NOT show the two profiles that are in the folder.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You need to use the Firefox Profile Manger to create a new profile and use the Choose button to link that old profile. Firefox will recognize that old profile and use it.

See: