Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Automatically Logging out of my web hosting service

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

cgeller
cgeller
more options

I am using my web hosting service with Firefox 3.6.13 and I keep getting automatically logged out of the web hosting service. I contacted tech support for the web hosting service and they said it was a problem with the browser - cookies/settings/etc - I couldn't find any solution. I need to be able to set Firefox so I can stay logged into my web hosting indefinitely. Thank You.

I am using my web hosting service with Firefox 3.6.13 and I keep getting automatically logged out of the web hosting service. I contacted tech support for the web hosting service and they said it was a problem with the browser - cookies/settings/etc - I couldn't find any solution. I need to be able to set Firefox so I can stay logged into my web hosting indefinitely. Thank You.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

There are other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.