Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

web sites are telling me I don't have firefox but I do and have had for years. I just updated and what am I doing wrong

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by TonyE

more options

I hadn't used my computer for awhile and when I started using it again It asked me to update Firefox. I did the appropriate clicking to install the upgrade and I still get have a problem. The message as soon as I launch it says URGENT need to upgrade. I thought I already did. I know I'm doing something wrong or not doing something. For instance youtube says i need to upgrade my browser. I have I thought.

I hadn't used my computer for awhile and when I started using it again It asked me to update Firefox. I did the appropriate clicking to install the upgrade and I still get have a problem. The message as soon as I launch it says URGENT need to upgrade. I thought I already did. I know I'm doing something wrong or not doing something. For instance youtube says i need to upgrade my browser. I have I thought.

All Replies (2)

more options

Firefox 2.0.0.20 is the last ever release from Mozilla for Mac OSX 10.3.9 and earlier versions.
Many popular websites are restricting access for Firefox 2 and IE6, so you're between a rock and a hard place with that old Mac, as far as Firefox goes.

Give Classzilla browser a tryout.
http://www.floodgap.com/software/classilla/

more options

What version of the Mac OS do you have?

If you have OS X 10.3.9 or earlier you will not be able to upgrade, Firefox 2.0.0.20 was the last version that will work.

Firefox 3, 3.5 and 3.6 require at least OS X 10.4, and Firefox 4 will require at least OS X 10.5 and an Intel Mac.