Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

gmail will not allow me to compose mail while I am using firefox. It works from internet explorer

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

JimPagels
JimPagels
more options

I can look at my gmail account, open mail. But can not reply or write mail while I am browsing using Firefox. If I get on google and open my mail from Internet Explorer the google mail works as it should. HELP

I can look at my gmail account, open mail. But can not reply or write mail while I am browsing using Firefox. If I get on google and open my mail from Internet Explorer the google mail works as it should. HELP

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: