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How do I upgrade Firefox?

  • 1 reply
  • 2 have this problem
  • 17 views
  • Last reply by John99

claireyw
claireyw
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Each time I log in I get a message saying Firefox is no longer protected against online attacks and to get the upgrade. I download the upgrade every time but I still get the same message when I open a new page or log on. What's going on?

Each time I log in I get a message saying Firefox is no longer protected against online attacks and to get the upgrade. I download the upgrade every time but I still get the same message when I open a new page or log on. What's going on?

All Replies (1)

John99
John99
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It is possible that you may need to take extra steps to run and install the upgrade download that you are trying to get. Such as

  • disabling security software (remember to turn it back on)
  • ensuring you are using an administrative account

Click Help -> About firefox, what version does it show ?

  • current version is 3.6.15, it seems you may be on an old 3.0 not a current 3.6
  • for detailed instructions see Upgrading to Firefox 3.6