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My back/forward buttons don't work - have done 'reset toolbars and controls', but they still don't work

  • 5 replies
  • 9 have this problem
  • 2 views
  • Last reply by Xircal

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When I downloaded the latest version I got a new screen with the orange Firefox tab at the top. That was fine, I could find what I wanted, but back/forward buttons didn't work. I checked the help section and went right through the suggestions down to 'reset toolbars and controls' - this did reset and I lost the orange box - that doesn't matter, but the back/forward buttons still don't work.

When I downloaded the latest version I got a new screen with the orange Firefox tab at the top. That was fine, I could find what I wanted, but back/forward buttons didn't work. I checked the help section and went right through the suggestions down to 'reset toolbars and controls' - this did reset and I lost the orange box - that doesn't matter, but the back/forward buttons still don't work.

Chosen solution

Do you have more than one tab open? If you didn't go to another site in a single tab, then yes, the buttons will be greyed out. If you went somewhere in another tab, then those sites should be accessible by right clicking either button.

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All Replies (5)

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Right click the Back/Forward buttons and select from the list (assuming that was your question).

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Can't do that - buttons are 'greyed' out - don't respond - don't produce a list.

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Chosen Solution

Do you have more than one tab open? If you didn't go to another site in a single tab, then yes, the buttons will be greyed out. If you went somewhere in another tab, then those sites should be accessible by right clicking either button.

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Solved - many thanx - tried other tabs and other sites and it's working now.

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You're welcome.