We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why is adobe 10.2 causing crashes and then when I say to stop running the script, the computer (mozilla) gets really slow?

more options

All of a sudden I get a popup saying that the script adobe 10.2 is not responding and if I continue to run it, my computer will stop responding. Why is this happening especially when I am doing nothing with pdf files.

All of a sudden I get a popup saying that the script adobe 10.2 is not responding and if I continue to run it, my computer will stop responding. Why is this happening especially when I am doing nothing with pdf files.

All Replies (6)

more options

try 10.2.159.1 of flash player, and if it does not help, try firefox 3.6.16, or I.E. 7/8/9, google chrome 10.x, this really happens to some specific website. some web site designers ,they only do test with I.E. ......

more options

I looked for the version you said to use and could only find one saying version 11.5.9.620. Is this a good version and will it work?

I will try it.

more options

That's Shockwave For Director which plays enhanced videos. You have it installed already, but it's an old version, so well worth updating.

Flash also needs updating, get that at http://get.adobe.com/flashplayer/

more options

I found the update you mentioned. I am running it now. I don't know if I am getting the error still. I have to run it a while. Why didn't it update automatically?

more options

Flash doesn't auto-update, but you can configure Firefox to advise when an update becomes available. The setting is located in Tools | Options | Advanced | Update (tab).

more options

It was already set to that. It just hasn't been telling me.

I now have to find out why I can't get other tabs open in FF.