Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The webpage does not load after pressing enter or CTRL+ENTER. My OS is Windows 7 Ultimate

  • 1 reply
  • 27 have this problem
  • 1 view
  • Last reply by cor-el

more options

I have tried installing the older version Firefox 3.6. After entering the URL on address bar it does not load after pressing enter or CTRL+ENTER

I have tried installing the older version Firefox 3.6. After entering the URL on address bar it does not load after pressing enter or CTRL+ENTER

All Replies (1)

more options

This issue can be caused by an extension (AVG Safe Search can cause this) that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)