Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ask.com will not allow me to go to firefox. how do i get rid of ask.com?

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by Jim51

more options

ask.com came as part of a game download. when i click on the mozilla icon i get ask.com as a search engine. For my purpose it is unusable. i deleted ask.com from my program files yet it still appears to be active. How do i eliminate it?

ask.com came as part of a game download. when i click on the mozilla icon i get ask.com as a search engine. For my purpose it is unusable. i deleted ask.com from my program files yet it still appears to be active. How do i eliminate it?

Modified by Jim51

All Replies (2)

more options

see [Problematic extensions - MozillaZine Knowledge Base] -- for removal look for ask.com and the directions are in the 4th column.

more options

ask.com 4th column?