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I can't download Firefox on my MacBook Pro message comes up saying I don't have access to some of the items

  • 1 reply
  • 7 have this problem
  • 1 view
  • Last reply by cor-el

lsandbergmd
lsandbergmd
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I download and then drag the icon into the application folder. Then a message comes up saying I don't have permission or access to some of the items. I have no idea what that means. My computer is MacBook Pro operating system 10.6.7

I download and then drag the icon into the application folder. Then a message comes up saying I don't have permission or access to some of the items. I have no idea what that means. My computer is MacBook Pro operating system 10.6.7

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.