Hotmail stopped working in Firefox last night. Still works in IE, but Firefox is my usual browser, and I'd like to stick with it.
Hotmail will load in Firefox, but I cannot open, delete, or move emails, and I cannot open any of my folders to access email. I am not having this problem in IE; only in Firefox.
Other people are registering the same complaint at the Hotmail forums, so it's not an issue on my end, and it's definitely not just a cacheing issue or anything like that.
All Replies (7)
Day two. Still not working.
Hotmail is rolling out a server change at their end which might be causing this problem. Mozilla has spoken to them about it and they are trying to fix it. I won't be able to provide you a time estimate by when it will be solved but hotmail/mozilla is certainly looking at this issue.
I will let you know if get any updates!
Modified by brinda
I've posted an update on https://support.mozilla.com/en-US/questions/835441
Thanks for the reports and for using Hotmail.
Raul.
Raul: I saw your update, and I am having the problem where I can log in but can't access anything. Your solution suggests making a fix to NoScripts, but I do not use NoScripts as an add-on in Firefox, and have no desire to use it, so what solution do you recommend so I can get Hotmail working again?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Hotmail works for me with IE but not with Firefox. Doesn't sound like a problem with Hotmail unless they want everyone to use IE and nothing else, which would open MS to legal action, so I doubt they did that.
Upgrade your browser to Firefox 8 and check