Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can not update Firefox automatically or manually.

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by Svetlana

nfmangelson
nfmangelson
more options

Notice comes for an automatic update: Firefox 4.0.1. When I select Update Firefox, A new window with a stripe across the top comes up. At the bottom "Connecting to update server." however this window never changes and there is no update. The procedures for manual update can not be followed because the windows are not as instructed and no update is forth coming.

Nolan Mangelson

Notice comes for an automatic update: Firefox 4.0.1. When I select Update Firefox, A new window with a stripe across the top comes up. At the bottom "Connecting to update server." however this window never changes and there is no update. The procedures for manual update can not be followed because the windows are not as instructed and no update is forth coming. Nolan Mangelson

All Replies (1)

Svetlana
Svetlana
more options
  1. Exit Firefox (File>Quit) and check that no firefox.exe processes are running in task manager (ctrl+alt+del, processes tab). Try starting Firefox again and checking for the issue.
  2. If that doesn't work, please try to do a manual install. installing firefox