Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

2 tabs come up every start-up.My Home Page and Welcome to Firefox 5.0 page

  • 3 replies
  • 6 have this problem
  • 10 views
  • Last reply by cor-el

more options

Every time that I log on,a pop-up window comes up for a few seconds saying its checking for compatibility of my toolbar and firefox 5.0. Then,instead of going right to my home page,(which I have SET as my home page twice already),two tabs come up: My home page and "welcome to Firefox 5.0. Why won't it go directly to my Home Page?

Every time that I log on,a pop-up window comes up for a few seconds saying its checking for compatibility of my toolbar and firefox 5.0. Then,instead of going right to my home page,(which I have SET as my home page twice already),two tabs come up: My home page and "welcome to Firefox 5.0. Why won't it go directly to my Home Page?

All Replies (3)

more options
more options

So,I'm not alone with this problem,but nobody has a solution. Is that correct?

more options

No. We've seen this issue quite a lot of times and it is usually caused by a change in the home setting (multiple pages separated by a pipe '|') or a corruption of the file prefs.js in the Firefox Profile Folder.

The solution can be found in the above listed articles (change the home page or delete prefs.js).