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after upgrading to Firefox 6.2, why am I getting the follow error message "TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined", and how can I get rid of it short of returning to version 4.9

  • 3 replies
  • 30 have this problem
  • 8 views
  • Last reply by cor-el

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I have recently upgrade my browser to version 6.2. And since then I keep getting an error message "TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined" Please tell me how I can get rid of it

I have recently upgrade my browser to version 6.2. And since then I keep getting an error message "TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined" Please tell me how I can get rid of it

All Replies (3)

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It is 6.0 Beta 2 not 6.2

The error is related to the Skype extension?

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the second part of my question, how do I get rid of it?

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