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After updating firefox and not able to go to my home page because firefox "can't locate file 'search@avg.com'. what can I do to fix this?

  • 2 replies
  • 3 have this problem
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  • Last reply by lafores

lafores
lafores
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When I try to go to my home page, or any other page I get the blank page with message Firefox is unable to locate file 'search.avg.com'. The previous firefox update mentioned a problem with AVG, my internet virus protection. There was an easy fix which was not loading the avg tool bar. This new update has no reference to my antivirus software. 

  I bookmarked my att.com home page to access it -

this is what I have to do from my mail page.

When I try to go to my home page, or any other page I get the blank page with message ''Firefox is unable to locate file 'search.avg.com'.'' The previous firefox update mentioned a problem with AVG, my internet virus protection. There was an easy fix which was not loading the avg tool bar. This new update has no reference to my antivirus software. I bookmarked my att.com home page to access it - this is what I have to do from my mail page.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That issue is caused by the an AVG (tavgp) extension extension

lafores
lafores Question owner
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The extension has nothing to do with it. The "Search.avg.com" was already disabled and I did remove the AVG Toolbar, and any others mentioned Firefox not compatible with I disabled or deleted, I restarted Firefox and the same problem exists. No extension is connected to my antivirus program.