Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

6.02 loses web connection. Other browsers OK. I close it & can't reopen w/o system restart. Anybody know?

  • 2 replies
  • 4 have this problem
  • 6 views
  • Last reply by jawarrior

jawarrior
jawarrior
more options

For no apparent reason I lose my Internet connection with Firefox 6.02. Chrome & IE still have a connection. When I close Firefox and try to reopen it I get a dialog box saying: 

"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

When I do Cntrl/Alt/Delete Firefox does NOT show as running. So, I end up having to restart my computer to get Firefox back.

For no apparent reason I lose my Internet connection with Firefox 6.02. Chrome & IE still have a connection. When I close Firefox and try to reopen it I get a dialog box saying: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." When I do Cntrl/Alt/Delete Firefox does NOT show as running. So, I end up having to restart my computer to get Firefox back.

Modified by jawarrior

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See "Hang at exit":

jawarrior
jawarrior Question owner
more options

Thanks cor-el!

I see now that I should have just pasted the dialog box warning text into the Mozilla search window and the answer would have magically appeared for me. Computers are so great when they work right!! Thanks again!

I see how to get out of the bind easily. Now, though, I have to figure out the plug-in or extension or whatever it is that's causing the hang in the first place. Wish me luck.

jawarrior