Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox update won't install, is there an issue?

  • 2 replies
  • 5 have this problem
  • 2 views
  • Last reply by sambarlick

sambarlick
sambarlick
more options

I am running firefox 6.0.2 and both the auto update and manual download updater wont install version 7.0.1.

I am using windows 7.

Is there a know fault with this update? every other update ive had from mozilla for firefox has been succesful.

On the manual download it keeps telling me to close firefox in order to continue when firefox is closed.

I am running firefox 6.0.2 and both the auto update and manual download updater wont install version 7.0.1. I am using windows 7. Is there a know fault with this update? every other update ive had from mozilla for firefox has been succesful. On the manual download it keeps telling me to close firefox in order to continue when firefox is closed.

All Replies (2)

Tyler Breisacher
Tyler Breisacher
more options

If it says Firefox is still running, but it's actually not, you might have to just kill the process from the Task Manager (or your OS's equivalent)

(

Modified by Tyler Breisacher

sambarlick
sambarlick Question owner
more options

firefox isnt in taks manager because it regonises firefox is closed