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Firefox crashes

  • 2 replies
  • 3 have this problem
  • 8 views
  • Last reply by cor-el

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Why is it that EVERY single time I close Firefox, and I say CLOSE Firefox, an error message pops up that the program quit unexpectedly. I'm the one that closed it! This problem never happened prior to the automatic updated to version 7.0 and it's extremely annoying. Then when trying to view Crash IDs, it says everything is perfectly fine and the program has never crashed.

Why is it that EVERY single time I close Firefox, and I say CLOSE Firefox, an error message pops up that the program quit unexpectedly. ''I'm'' the one that closed it! This problem never happened prior to the automatic updated to version 7.0 and it's extremely annoying. Then when trying to view Crash IDs, it says everything is perfectly fine and the program has never crashed.

Modified by saint0wen

All Replies (2)

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Problem signature:

 Problem Event Name:	BEX
 Application Name:	firefox.exe
 Application Version:	7.0.1.4288
 Application Timestamp:	4e83b93a
 Fault Module Name:	xul.dll_unloaded
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	4e83b840
 Exception Offset:	702ffae0
 Exception Code:	c0000005
 Exception Data:	00000008
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789
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Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

See also: