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With newest update, Firefox 8 on Win7, opens Gmail to list view, but cannot open editor to read or write email.

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  • Last reply by jeev

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Starting today, after the most recent update, Firefox 8 on Win 7, when I open GMail, I can see the list view, but when I try to open an email to read or reply, I get an error saying GMail cannot load the rich text editor, and I see only the snippet, without the actual content of the email.

Starting today, after the most recent update, Firefox 8 on Win 7, when I open GMail, I can see the list view, but when I try to open an email to read or reply, I get an error saying GMail cannot load the rich text editor, and I see only the snippet, without the actual content of the email.

Chosen solution

It seems to be caused by Adblock Plus 1.3.10. Temporarily disabling it allows me to read and compose email normally.

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Chosen Solution

It seems to be caused by Adblock Plus 1.3.10. Temporarily disabling it allows me to read and compose email normally.

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I have the same problem on XP with FF8

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Disabling adbock plus works on XP too

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Here's hoping that AdBlock can make an update that fixes this, because it's a royal pain having to switch back and forth. On my Mac, everything works fine.

But thanks.