Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

請問一下我的firefox顯示的版本是8.0(x86 zh-TW)~在上次更新時因為說會停掉第三方的...我的防毒軟體avast~所以怕防毒背山對電腦不好就取消更新~結果之後firefox就無法啟動~點了都沒反應~因為個人是電腦白癡所以不知道要怎麼讓他恢復

  • 4 replies
  • 8 have this problem
  • 1 view
  • Last reply by pantene43

more options

請問一下我的firefox顯示的版本是8.0(x86 zh-TW)~在上次更新時因為說會停掉第三方的...我的防毒軟體avast~所以怕防毒被刪對電腦不好就取消更新~結果之後firefox就無法啟動~點了都沒反應~因為個人是電腦白癡所以不知道要怎麼讓他恢復

請問一下我的firefox顯示的版本是8.0(x86 zh-TW)~在上次更新時因為說會停掉第三方的...我的防毒軟體avast~所以怕防毒被刪對電腦不好就取消更新~結果之後firefox就無法啟動~點了都沒反應~因為個人是電腦白癡所以不知道要怎麼讓他恢復

Chosen solution

Ok, what we know is:

You're from Taiwan, have Firefox 8.0 and Avast installed on Windows 7. And now you have problems with opening Firefox sometimes, probably because of Avast.


Try to do theese things:

1. Update Avast and scan your system

2. If you have problems with Avast - go to http://www.avast.com and download the latest (free) version => uninstall, then install Avast again and scan your system.

3. Check if your system is up to date

4. If you have problems with Firefox go to www.getfirefox.com => download it, uninstall and install Firefox again.


If this doesn't help and Avast won't find any viruses then i don't know what can be the problem. Maybe it's some sort of Windows issue. Or if you can, tell me more details about the problem and we'll think again :)

Oh and select the answer as "solution" only if it really answer your question or fix the problem

Read this answer in context 👍 1

All Replies (4)

more options

I would really like to help you but i don't speak your language apparently. If you can, please add english version or even google translation of your question, so that more people could help you with your problem.

more options

I have my Firefox display version is 8.0 (x86 zh-TW) ~ because said that it would stop my antivirus software avast when update, I cancle the uptade.After that ,my firefox sometimes can't open and no reaction Because the individual is a computer idiot so I do not know how to bring him back. Sorry for my bad English~Thank you for your help.<

more options

Chosen Solution

Ok, what we know is:

You're from Taiwan, have Firefox 8.0 and Avast installed on Windows 7. And now you have problems with opening Firefox sometimes, probably because of Avast.


Try to do theese things:

1. Update Avast and scan your system

2. If you have problems with Avast - go to http://www.avast.com and download the latest (free) version => uninstall, then install Avast again and scan your system.

3. Check if your system is up to date

4. If you have problems with Firefox go to www.getfirefox.com => download it, uninstall and install Firefox again.


If this doesn't help and Avast won't find any viruses then i don't know what can be the problem. Maybe it's some sort of Windows issue. Or if you can, tell me more details about the problem and we'll think again :)

Oh and select the answer as "solution" only if it really answer your question or fix the problem

Modified by pawiecki

more options

Thank you for your help><