Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adobe flash is up to date but firefox says its not installed and to install. Flash is not working in sites using Firefox but the same sites viewed in IE or Google chrome work with flash

Johnny777777
Johnny777777
more options

Adobe flash is up to date but firefox says its not installed and to install. Flash is not working in sites using Firefox but the same sites viewed in IE or Google chrome work with flash. I am using a high spec dell less than a year old using windows 7 home premium Processor Intel(R) Pentium(R) CPU P6100 @ 2.00GHz, 1999 Mhz, 2 Core(s), 2 Logical Processor(s) and McAfee Firewall and AV

Adobe flash is up to date but firefox says its not installed and to install. Flash is not working in sites using Firefox but the same sites viewed in IE or Google chrome work with flash. I am using a high spec dell less than a year old using windows 7 home premium Processor Intel(R) Pentium(R) CPU P6100 @ 2.00GHz, 1999 Mhz, 2 Core(s), 2 Logical Processor(s) and McAfee Firewall and AV

Chosen solution

Thank you so much for pointing me in the right direction.. Unfortunately the link did not work but I worked around using part of the link, I did a search on google and found the plugin here. adobe.com/get/flashplayer/current/install_flash_player.exe

Thanks again so much,

Johnny 777777

Read this answer in context 👍 0

All Replies (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Upgrade your browser to Firefox 8 and check

the-edmeister
the-edmeister
  • Moderator
more options

There are two different versions of Flash, the ActiveX version for IE and the Plugin version used by most other browsers.

1.Download the Flash Plugin version setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm

Johnny777777
Johnny777777 Question owner
more options

Chosen Solution

Thank you so much for pointing me in the right direction.. Unfortunately the link did not work but I worked around using part of the link, I did a search on google and found the plugin here. adobe.com/get/flashplayer/current/install_flash_player.exe

Thanks again so much,

Johnny 777777