Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unknown sync error

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by ET3D

ET3D
ET3D
more options

I'm trying to move to a new PC, and wanted to use Sync to get my bookmarks and open tabs across (I have lots of tabs open and Tab Utilities and TabGroup Manager installed). I'm using Firefox 8.0 on one (it claims it's up to date) and 8.01 on the other. I created a Sync account, and it looks like it stored something on the server, because if I check the quota it shows quite a bit of data (especially in history, which is about 1.3MB).

However trying to sync on the new PC doesn't do a thing. Once after a long while I got a message at the bottom that Sync encountered an unknown error, but I can't recreate this (haven't waited enough again, I guess).

Any suggestions what I can do to get it working?

I'm trying to move to a new PC, and wanted to use Sync to get my bookmarks and open tabs across (I have lots of tabs open and Tab Utilities and TabGroup Manager installed). I'm using Firefox 8.0 on one (it claims it's up to date) and 8.01 on the other. I created a Sync account, and it looks like it stored something on the server, because if I check the quota it shows quite a bit of data (especially in history, which is about 1.3MB). However trying to sync on the new PC doesn't do a thing. Once after a long while I got a message at the bottom that Sync encountered an unknown error, but I can't recreate this (haven't waited enough again, I guess). Any suggestions what I can do to get it working?

All Replies (2)

Ibai
Ibai
  • Administrador
more options

Hi!

Make sure that you give it another try. History take some time to get completely synced.

If you hit the Unknown error again, please, take a look to this blogpost to learn how to fill a bug so the development team can take a look to the specifics https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/

ET3D
ET3D Question owner
more options

Thanks for the reply. I ended up syncing with xmarks, which worked. Since I only wanted that to move settings from one PC to another, I don't plan to use Sync again soon.