Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I open my yahoo email program on the ATT website it shows me the emails but will not let me open them to read. I have cleared history and cache. Help

weebittouched
weebittouched
more options

Until about three days ago my email program through yahoo/ATT was working fine. I can open the program, I can see the emails, but it will not let me open the emails to read them.

Until about three days ago my email program through yahoo/ATT was working fine. I can open the program, I can see the emails, but it will not let me open the emails to read them.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

weebittouched
weebittouched Question owner
more options

Good Morning, I tried your suggestions and thus far, the problem still persists. Any other suggestions?