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Adobe Acrobat plugin crashes every time

  • 2 replies
  • 108 have this problem
  • 19 views
  • Last reply by bethaj

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Any time I try to open any pdf, it will open for a millisecond and then the Adobe Acrobat plugin will crash. I view pdfs on the web all day long at my job so this is a big issue. I just started using Firefox about 1 week ago after an absence and noticed the pdf problem immediately when I updated to 9.0.1 yesterday.

Any time I try to open any pdf, it will open for a millisecond and then the Adobe Acrobat plugin will crash. I view pdfs on the web all day long at my job so this is a big issue. I just started using Firefox about 1 week ago after an absence and noticed the pdf problem immediately when I updated to 9.0.1 yesterday.

Chosen solution

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

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Chosen Solution

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

more options

I did find a "work around" several days back. I had Acrobat Pro and Acrobat Reader on my machine. I found if I uninstalled Acrobat Reader, that fixed the problem.

I will check out the 2 links you posted, reinstall Acrobat Reader, see what happens and post...