Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Keyboard shortcuts don't work in Firefox 9.0.1 on Mac OS 10.7.2

  • 5 replies
  • 3 have this problem
  • 1 view
  • Last reply by ashlandia

more options

I've just bought a new MacBook Air with Mac OS Lion for the first time. No keyboard shortcuts work in Firefox 9.0.1 with a fresh install. Command-T or W or N or CXZ - none of them do anything. They all flash the appropriate menu bar (so the word File in the menu flashes when I press Cmd-T) but nothing happens.

If I open the menu first and then press the shortcut it works.

I've just bought a new MacBook Air with Mac OS Lion for the first time. No keyboard shortcuts work in Firefox 9.0.1 with a fresh install. Command-T or W or N or CXZ - none of them do anything. They all flash the appropriate menu bar (so the word File in the menu flashes when I press Cmd-T) but nothing happens. If I open the menu first and then press the shortcut it works.

Chosen solution

Sorry, my fault. I use a program called Ukulele to create a custom keymap that matches my physical keyboard. It seems under Lion it causes a few side effects in different programs - it's the most noticeable in Firefox and Thunderbird. I've gone back to the standard input and everything is working.

Read this answer in context 👍 0

All Replies (5)

more options

If anyone is interested in this on the Firefox team - I found I can make shortcuts work by pressing the Fn key at the same time (so Fn-Cmd-T for a new tab). I tried Beta and Aurora and the same thing occurs on both of those. It's a bit annoying but I guess I'll get used to it.

more options

One more thing, pressing a Cmd-X style keyboard shortcut in Thunderbird causes a crash - I can't see a way of sending the crash report to Mozilla but I see this line in the Apple report:

      • Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Failed to get CharCodes from EventRef (-9870)'
more options

Can you switch the functions around so that the software functions are the defaults and no longer need the Fn key? That would be done from Sytem Preferences > Keyboard.

more options

That didn't change it. The option

"Use all F1, F2, etc. keys as standard function keys"

was unticked, I ticked it and it still acts the same with shortcuts not working. Thanks for the help.

more options

Chosen Solution

Sorry, my fault. I use a program called Ukulele to create a custom keymap that matches my physical keyboard. It seems under Lion it causes a few side effects in different programs - it's the most noticeable in Firefox and Thunderbird. I've gone back to the standard input and everything is working.