Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

upgrade of firefox 9 did not keep bookmarks and settings.

more options

just as stated in question. upgrade to firefox 9 has lost all settings and bookmarks. Is there any way to retrieve them?

thanks, Curiousdumpling

just as stated in question. upgrade to firefox 9 has lost all settings and bookmarks. Is there any way to retrieve them? thanks, Curiousdumpling

Chosen solution

Possibly Firefox created a new profile with the update. If so, you should be able to find the old one.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Possibly Firefox created a new profile with the update. If so, you should be able to find the old one.

more options

thanks so much!!