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Receive message "Mozilla Firefox Server Not Found"

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Andrew

Valita
Valita
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Have been using Firefox Mozilla for a number of months. No issues. Last two weeks when going to a favorite web page (like e-bay.com, my-yahoo, Cabelas etc.) blank screen appears with the message Mozilla Firefox Server Not Found, with a try again prompt. Sometimes selecting try again will immediately connect, sometimes four or five times are required to get to the web page. We are not computer experts and the Mozilla help pages do not make sense. Sure hope you can help so we can stay with Mozilla. Thank you..Valita

Have been using Firefox Mozilla for a number of months. No issues. Last two weeks when going to a favorite web page (like e-bay.com, my-yahoo, Cabelas etc.) blank screen appears with the message Mozilla Firefox Server Not Found, with a try again prompt. Sometimes selecting try again will immediately connect, sometimes four or five times are required to get to the web page. We are not computer experts and the Mozilla help pages do not make sense. Sure hope you can help so we can stay with Mozilla. Thank you..Valita

All Replies (1)

Andrew
Andrew
  • Moderator
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You may have add-ons causing that issues. Please start firefox in Diagnose Firefox issues using Troubleshoot Mode and see if helps. If it does help then an add-on is causing the issue and you should disable your add-ons one by one to figure out which is causing the issue.