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FF10 crashes every time I view the download manager, and sometimes when downloads are taking place in the background. WHTF FF10?

  • 1 reply
  • 3 have this problem
  • 10 views
  • Last reply by Matt_G

duddbudda
duddbudda
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crash reports have not been submitted because FF10 crashes completely and I have to close using WTM

never happened under previous FF releases

OS: Win 7 HP 64 bit

PC: 2500k MSI P67-GD65 Radeon 6950 Crucial M4 120GB boot drive (with FF on) WDCBlue 500GB data drive

crash reports have not been submitted because FF10 crashes completely and I have to close using WTM never happened under previous FF releases OS: Win 7 HP 64 bit PC: 2500k MSI P67-GD65 Radeon 6950 Crucial M4 120GB boot drive (with FF on) WDCBlue 500GB data drive

All Replies (1)

Matt_G
Matt_G
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Hey duddbudda,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!