Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Firefox has stopped working" whenever I open it.

  • 2 replies
  • 52 have this problem
  • 4 views
  • Last reply by cor-el

more options

Today I tried to use firefox for the first time in a few months (as chrome wasn't working for something). When I opened it, the Windows "Firefox has stopped working", "Check online for a solution and close the program" or "Close the program" window pops up. It pops up before the firefox window even opens or anything. I reinstalled the newest version and it is still doing it. Can anyone help? Thanks!

Today I tried to use firefox for the first time in a few months (as chrome wasn't working for something). When I opened it, the Windows "Firefox has stopped working", "Check online for a solution and close the program" or "Close the program" window pops up. It pops up before the firefox window even opens or anything. I reinstalled the newest version and it is still doing it. Can anyone help? Thanks!

All Replies (2)

more options

Try Restart Firefox in Safe Mode and check it again.

see also in your Firewall must reconfigure : http://kb.mozillazine.org/Firewalls


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options