Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After a few time of using firefox don't work video

  • 2 replies
  • 60 have this problem
  • 10 views
  • Last reply by LSDx

more options

After a few time in firefox don't work video on youtube.com, vimeo.com and other. At start all fine, but later problem. Error message from youtube (An error occurred please try again later) and vimeo(There was an error encountered while loading this video. ) In chrome all work fine This problem began from auto update to ff13.

После авто апдейта фф до версии 13, перестало нормально работать видео на youtube, vimeo и т.п. Сразу при старте работает нормально, но потом, не большое время спустя, перестаёт работать выдавая ошибку.

After a few time in firefox don't work video on youtube.com, vimeo.com and other. At start all fine, but later problem. Error message from youtube (An error occurred please try again later) and vimeo(There was an error encountered while loading this video. ) In chrome all work fine This problem began from auto update to ff13. После авто апдейта фф до версии 13, перестало нормально работать видео на youtube, vimeo и т.п. Сразу при старте работает нормально, но потом, не большое время спустя, перестаёт работать выдавая ошибку.

All Replies (2)

more options

If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

With extension no problem I use them few years(Adblock Plus or NoScript don't block content). Today I'm use firefox 4-5 hours and video work fine and then stopped work with error. If I restart firefox will be work fine. I Cleared cookies and cache didn't help.