Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does not Shockwave Flash update?

  • 2 replies
  • 6 have this problem
  • 3 views
  • Last reply by gallettimat

more options

I'm running on Windows Vista business with service pack 2. Firefox's (13.0.1) plug-in list said to upgrade Shockwave Flash. I did it but even if I restart computer, the plug-in still needs to be updated. Could someone help me? Thank you very much.

I'm running on Windows Vista business with service pack 2. Firefox's (13.0.1) plug-in list said to upgrade Shockwave Flash. I did it but even if I restart computer, the plug-in still needs to be updated. Could someone help me? Thank you very much.

Chosen solution

Thank you very much. I don't know how, but the problem is now mysteriously fixed.

Read this answer in context 👍 0

All Replies (2)

more options

Which version of Flash do you have?

You can find the latest Flash player for Firefox on this page.

more options

Chosen Solution

Thank you very much. I don't know how, but the problem is now mysteriously fixed.