Why does FF14 open 2 of the same web page when booted either from taskbar or a Favourites or email web link. Only happens since last update.
If I selected FF from the taskbar icon it opens the same home page twice - as individual pages. Does the same if I select a saved web page from my favourites folder or if I select a web link from an email I've received.
I presently shut down one of the pages windows and then if I want a different site FF behaves as "Normal" with 'single' new windows [with 'shift' key] or 'added' window to the one open.
If I close FF and then want to open a web page link it again opens 2 of the same site as 2 sep windows!
Chosen solution
That may be a problem with DDE that makes Firefox open the page via two channels.
You can try to redo the default browser and temporarily make another browser the default browser.
- https://support.mozilla.org/kb/How+to+make+Firefox+the+default+browser
- https://support.mozilla.org/kb/Setting+Firefox+as+the+default+browser+does+not+work
All Replies (6)
See these articles for some suggestions:
- https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
- https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
If you do not keep changes after a restart then see:
Thank you cor-el but I have already looked at these and neither the first two nor second apply in my case.
My "Home" page is set to my ISP site - no other site is set for 'multiple' home pages (separated by '|' symbols).
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Thank you again cor-el.
Followed your instructions as given and it appears I am already running FF in the DEFAULT theme.
1 slight change... selecting FF to open from the taskbar opens 1 window only. However, selecting a web link in an email opens 2 identical windows.
I am using Mozilla Thunderbird 14. 'Could' the issue be with Thunderbird and not FF?
Chosen Solution
That may be a problem with DDE that makes Firefox open the page via two channels.
You can try to redo the default browser and temporarily make another browser the default browser.
I followed the first part of your suggestion in that I checked to see if Firefox was the default browser (I knew it was but did the check) and something seems to have been reset :-)
To check what results this may have had I did not make another browser as a default... just went back to a post with links in, selected a link and only one window opened. Had two windows opened then I would have followed your suggestion regards a different default browser.
If this is a temporary 'fix' then I will do your suggested solution again and follow to the end.
Thanks