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how do I turn on remember passwords for sites. The box is not available to check on my computer

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  • 3 have this problem
  • 25 views
  • Last reply by cor-el

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When I go to the security settings, the box for "remember passwords for sites" is not highlighted but the other "box use a master password" is highlighted for me to check. How do I get the remember passwords for sites to be highlighted?

When I go to the security settings, the box for "remember passwords for sites" is not highlighted but the other "box use a master password" is highlighted for me to check. How do I get the remember passwords for sites to be highlighted?

Chosen solution

Do you have any Norton software installed?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
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If your running Firefox in Private Browsing mode also disables this check box.

Tools > Options > Privacy: Use custom settings for history
Deselect: [ ] "Always use private browsing mode"

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Chosen Solution

Do you have any Norton software installed?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.