Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Installing Firefox

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

dj9281
dj9281
more options

When trying to download firefox to my computer, I follow the instructions, but when download is complete it just says "running security scan" indefinitely and never proceeds from there.

When trying to download firefox to my computer, I follow the instructions, but when download is complete it just says "running security scan" indefinitely and never proceeds from there.

Modified by dj9281

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: