Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After Upadate to Firefox 18.0.1 Sync and Pair Device options stop to work

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by qanatoz

more options

After I input the code on second device in "Pair a Device" dialog and click "Next" button I always return to "Firefox Sync Setup" dialog (without any error message) and devices stay not paired.

After I input the code on second device in "Pair a Device" dialog and click "Next" button I always return to "Firefox Sync Setup" dialog (without any error message) and devices stay not paired.

All Replies (2)

more options
more options

Thanks for quick response. I already read this troubleshooting guide. And it not solves the problem.

The Sync works fine with Firefox 17.x but once I installing 18.0.1 version it stop to Sync devices.