Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do I keep getting a popup window entitled "Software Update"?

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by steveb6565

steveb6565
steveb6565
more options

I keep getting a small popup window entitled "Software Update". It happens without any warning or reason. It has 2 buttons in it - 'Finish' and 'Cancel' - and when I press either one of them they don't appear to do anything and the popup window just sits there! I have to press the 'X' button and close out this window every time it pops up. Does anyone know what this is, and more importantly how do I get rid of it?

I keep getting a small popup window entitled "Software Update". It happens without any warning or reason. It has 2 buttons in it - 'Finish' and 'Cancel' - and when I press either one of them they don't appear to do anything and the popup window just sits there! I have to press the 'X' button and close out this window every time it pops up. Does anyone know what this is, and more importantly how do I get rid of it?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Please Update to the latest Firefox 19.0.x version.

  • Help > About Firefox

The Firefox Firefox 17.0 version that you currently run is no longer supported with security updates.

steveb6565
steveb6565 Question owner
more options

Thanks much.