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Clicking on a link to access another page or site does not work.

cabootie
cabootie
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This condition exists for all sites including e-mails requiring a click to access another site.

This condition exists for all sites including e-mails requiring a click to access another site.

All Replies (1)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

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