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crashing on windows 7 64 bit

  • 3 replies
  • 10 have this problem
  • 16 views
  • Last reply by John99

tixtlo
tixtlo
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Firefox 19.0.2 crashes constantly on Windows 7 64 bit. Here are the report IDs: 

bp-7a037cce-4477-4b8d-a7ec-2ca2c2130401 01/04/2013 01:04 p.m.
bp-6367c77a-2bfa-476b-b27a-f9b7d2130401 01/04/2013 12:37 p.m.
bp-d80177e9-d082-4530-af4c-af4292130331 31/03/2013 04:00 p.m.
bp-83d2f11b-224d-406e-a97d-5c92d2130331 30/03/2013 09:51 p.m.
bp-4c44c88d-c4e1-4610-8b60-9ac312130319 18/03/2013 11:37 p.m.
bp-3713a152-e7dc-49ba-8086-516b12130318 18/03/2013 12:56 p.m.
bp-8e808128-7ea6-4876-a027-9d2b62130317 16/03/2013 06:26 p.m.
bp-ea094e87-449c-425c-9b50-1772a2130312 12/03/2013 12:20 a.m.
Firefox 19.0.2 crashes constantly on Windows 7 64 bit. Here are the report IDs: <pre><nowiki>bp-7a037cce-4477-4b8d-a7ec-2ca2c2130401 01/04/2013 01:04 p.m. bp-6367c77a-2bfa-476b-b27a-f9b7d2130401 01/04/2013 12:37 p.m. bp-d80177e9-d082-4530-af4c-af4292130331 31/03/2013 04:00 p.m. bp-83d2f11b-224d-406e-a97d-5c92d2130331 30/03/2013 09:51 p.m. bp-4c44c88d-c4e1-4610-8b60-9ac312130319 18/03/2013 11:37 p.m. bp-3713a152-e7dc-49ba-8086-516b12130318 18/03/2013 12:56 p.m. bp-8e808128-7ea6-4876-a027-9d2b62130317 16/03/2013 06:26 p.m. bp-ea094e87-449c-425c-9b50-1772a2130312 12/03/2013 12:20 a.m.</nowiki></pre>

Modified by cor-el

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Wow, that's annoying. What's curious about your crash IDs is that each one has a different signature. In other words, I don't see a single source of the problem that I could point do.

Did you already get a chance to try the steps in the following article? You have the latest release of Firefox, but in case your program files somehow got corrupted, you could re-run the full installer. This should safely migrate your personal data, but there's no harm in doing a backup first, just in case.

John99
John99
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Rather an old post note the current release it is now Firefox 23.0.1.

tixtlo

I hope you solved the problem by reinstalling Firefox.

John99
John99
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namevac

If you are or were having Firefox crashes you should have posted your own question and included Crash IDs so that we could have attempted to help you.