Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I know if I am upgraded from mozilla firefox version 3.6.11 ?

  • 4 replies
  • 2 have this problem
  • 12 views
  • Last reply by James

more options

When I click help about mozilla firefox it tells me version 3.6.11. When I go into troubleshooting information it tells me on extensions Ubuntu Firefox Modifications version 0.9rc2. What does that mean, do I still have 3.6.11 ? I would like to run firefox 20 ! I don't see anywhere that I am running 20, how can I tell if I got firefox 20, tried installing 20 seems it's not upgrading ?

When I click help about mozilla firefox it tells me version 3.6.11. When I go into troubleshooting information it tells me on extensions Ubuntu Firefox Modifications version 0.9rc2. What does that mean, do I still have 3.6.11 ? I would like to run firefox 20 ! I don't see anywhere that I am running 20, how can I tell if I got firefox 20, tried installing 20 seems it's not upgrading ?

All Replies (4)

more options

If help, about Firefox says 3.6, then you are on 3.6 (which you are according to your user agent).

Update Firefox to the latest release should help you update.

more options

Firefox will not let me update from 3.6.11

more options

Are you using an official Firefox build or Ubuntu's version of Firefox? What version of ubuntu do you have? Do you meet the system requirements? You may need to update ubuntu

more options

User Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.11) Gecko/20101013 Ubuntu/9.04(jaunty) Firefox/3.6.11

Since you appear to have the old Ubuntu 9.04 from April 2009, I wonder if you have minimum packages versions required for the current Firefox versions.

http://www.mozilla.org/en-US/firefox/20.0/system-requirements/