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Addresses

  • 3 replies
  • 1 has this problem
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  • Last reply by rimtix

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I cannot get checked addresses to come up in insert address box to send out emails!

I cannot get checked addresses to come up in insert address box to send out emails!

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Hi rimtix, which email site are you using (e.g., Yahoo!, Gmail, Hotmail/Outlook)?

When you have a problem with one particular site -- particularly if it worked fine for a long time -- a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

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Thanks bunches....solved